Shipping Policy
At Kitepapers E-commerce, we are committed to providing a seamless and reliable shipping experience for our valued customers. Please familiarise yourself with our shipping policy to understand the details surrounding the shipment of your office essentials.
- Order Processing: Orders are processed promptly upon receipt. Cut-off times and delivery schedules are communicated during the ordering process.
- Delivery Area: Karthika Enterprises currently delivers to specified regions. Please check the delivery area during order placement.
- Delivery Timeframe: Expected delivery times are communicated at the time of the order. Delays due to unforeseen circumstances will be communicated promptly.
- Shipping Charges: Shipping charges are transparent and communicated during the checkout process. Additional charges, if any, will be clearly indicated.
- Delivery Address: Customers are responsible for providing accurate delivery addresses. Karthika Enterprises is not liable for delays or non-delivery due to incorrect addresses.
- Delivery Confirmation: Customers will receive a confirmation once the order is dispatched. This confirmation may include tracking details, if applicable.
- Receiving the Shipment: It is the customer’s responsibility to be available to receive the shipment during the scheduled delivery time. If not available, rescheduling may be required.
- Damaged or Missing Items: Customers should inspect the delivered items upon receipt. Report any damages or missing items to Karthika Enterprises promptly for resolution.
- Returns and Refunds: Returns due to delivery issues are handled according to the Returns and Refunds policy. Please refer to the general terms for more information.
- Communication: Customers will be notified of any significant changes to the shipping policy. Regular updates will be provided via the provided contact information.
- Contact Information: For any shipping-related inquiries or concerns, please contact our customer service team at customer.service@karthikaenterprises.com.
Karthika Enterprises reserves the right to update and modify the shipping policy as needed. Customers are encouraged to review the policy periodically.